Returns & Exchanges

We want you to be completely satisfied with your Anova precision cooking gear, which is why we offer a 100nday money-back guarantee on all products purchased directly from our site. If you are not happy with your purchase for any reason, you can return it for a full refund within 100 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online support portal and enter your order number and email address to start the return process.

• 2.
  Prepare Your Package

  Carefully pack your Anova device and all original accessories into the original packaging to ensure it arrives safely back at our warehouse.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return box.

• 4.
  Receive Your Refund

  Once our team inspects the returned item, we will issue a full refund to your original payment method within 5 to 7 business days.